CONSULTING

YOUR COMPLETE SUITE OF BILLING, CONSULTING AND TECHNICAL SERVICES

WHAT WE DO

Billing system administration

Does your team need additional billing support? We have the systems to flexibility ramp up quickly and the expertise and adaptability to support fast-changing billing technologies. Let us help you!

Consulting

Facing a big challenge? Our consultants average 20-plus years in the telecommunications industry and know head-end collapses, DTA launches, CMTS migrations and the development of Creative Alternatives inside-out. Let us collaborate with you and well deliver the winning solution!

Process improvement

Sometimes you need a third-party to find - and implement - more efficient ways of doing things. Day-to-day tasks might be consuming your time. Or internal politics might interfere. Bring in some fresh eyes with the drive and change management skills to ensure process improvements happen.

Billing system conversions

Our team is experienced with a variety of systems - and we've worked with even the biggest organizations. From home-grown billing systems to major vendors such as Amdocs, Convergys and CSGi, we are ready to play!

Project management

A detail-oriented manager is critical to project success. If you have more projects than project managers, we have the people with the task and people management experience to ensure your key projects meet their milestones and deadlines, and hit their success criteria.

RIDICULOUSLY GOOD BENEFITS

ANALYSIS

Analyzing the consolidation of your service providers for Customer Care, Billing, Dispatch and Collections.

PROJECT MANAGEMENT

Designing, building and managing a new Customer Information/CRM system.

Data mapping, risk assessments, and more.

DIFFERENTIATE

Transitioning Customer Care, Billing and Collections to the new system

Providing end-to-end Managed Services for the transitioned environment